The Student Counseling Center
Our Counselors provide brief treatment lasting up to 8 sessions. In person sessions are available between the hours of 9am and 5pm on the Bronx and Westchester campus by appointment only. To make an appointment please email us at: firstname.lastname@example.org
Students in need of more intensive treatment are referred to local hospitals and clinics for long term psychotherapy and/or medication.
The Red Folder Initiative
Students may experience different levels of distress across various areas of their lives. The type and amount of distress they are experiencing will require different actions and resources. The Red Folder initiative is a guide to help those who interact with students to recognize and be able to respond effectively and refer students in distress to the available resources we have at Mercy University.
BetterMynd Online Counseling
Each student can access short term therapeutic support online through the BetterMynd platform. To register and get started with a counselor that’s a good fit for you, sign-up here at email@example.com.
If you have any questions, you can email firstname.lastname@example.org.
At your first session your Bettermynd counselor will update you with the number of sessions you will receive and the expectations for student usage.
Counseling Center Programming
Online Test Anxiety Workshops
All campuses welcome
Students can join our ongoing groups at any point in the semester to talk about their feelings and learn coping skills to manage Test Anxiety
|October 9 - December 18
|Mondays | 3:00 p.m.
|Access the event here
|October 11 - December 20
|Wednesdays | 10:00 a.m.
|Access the event here
How We Help Students
Mercy students come to the Student Counseling Center for various reasons including anxiety, depression, and relationship conflict, as well as other concerns about their academic progress, daily living and adjustment to college. Counselors work with students within a culturally sensitive, student-focused framework to encourage and support psychological well-being.
Counseling can be an opportunity to talk about issues that are of concern to students with an objective person who can help them develop skills and view situations in ways that may enable them to be more effective in managing life's challenges down the road.
This service is for Mercy University students only. Full and part-time faculty, administrators and staff may contact the Employee Assistance Program (EAP) or Human Resources to obtain psychological services. If you are an alumnus, please refer to our Local Referral page for information on how to find a provider outside of Mercy. If you are a parent of a student, please refer to our FAQ Section for more information.
Frequently Asked Questions
If you are considering coming to the Student Counseling Center, you may have some questions about us, our services, confidentiality and other concerns. We have provided answers to some frequently asked questions below. Please call or email us with any other questions.
As of January, 2023, the Student Counseling Center will be offering brief treatment lasting up to 8 sessions. In-person sessions are available between the hours of 9 a.m. and 5 p.m. on the Bronx and Westchester campus by appointment only. To make an appointment please email us at: email@example.com
BetterMynd Online Counseling
Each student can now access up to 8 free online therapy sessions through the BetterMynd platform. To register and get started with a counselor that’s a good fit for you, sign-up here. If you have any questions you can email BetterMynd at firstname.lastname@example.org.
At this time, our licensed clinicians provide psychological evaluation, brief treatment and referrals for current students.
We ask that you call (914-888-5150) or email (CounselingCenter@shunda2sche.com) to make an appointment on any of the Mercy campuses. If it is during business hours, you are welcome to walk to the Student Counseling Center on your campus and see if there is a counselor available but we cannot guarantee that you will be seen as counselors are often with other students during the business day.
We give urgent situations the highest priority. However, the Student Counseling Center is not open after normal business hours and our counselors are often meeting with other students while in the office. You may call our main number (914) 888-5150 or call the licensed clinician on the campus on which you would like to be seen. You can also come by the Student Counseling Center during normal business hours. If the door is closed with a "Do Not Disturb" sign, we may be briefly out of the office, teaching a class or in session with someone.
For after-hours situations or if a counselor is not available, call 911 or go to the closest emergency room. If you are on campus, you can call campus security- 914-674-9999.
You can speak with a trained counselor at any time of day through the 24/7 National Suicide Prevention Hotline: 988.
Services at the Student Counseling Center are limited to current students at Mercy. If you are an alumnus/alumna or are not currently enrolled in classes, it is recommended that you find a therapist in your community. To find a therapist, you can call the number on the back of your insurance card and speak with a representative. You can also look through the Local Referrals tab for suggested resources. For more information, check out our page on Off Campus Mental Health Providers.
We ask that students call us on their own to schedule an appointment. Your child can call (914) 888-5150 or email CounselingCenter@shunda2sche.com to make an appointment.
At this time, there is not a psychiatrist or psychiatric medical professional on staff. If you are looking to speak to a medical professional about medication, it is recommended that you contact your Primary Care Physician or call the number on the back of your insurance card to find a covered provider. If you are a current student and would like assistance in doing so, please call our office and a counselor can assist you. For more information, check out our page on Off Campus Mental Health Providers.
Although we offer evaluative services for drug or alcohol concerns, there are outside referral sources that are better equipped for dealing with such problems. If there is a need for additional services, we will make every effort to suggest a referral. For more information, check out our page on Off Campus Mental Health Providers.
No. Your records DO NOT become part of any file outside this office. Our counselors are bound by professional ethics and New York law to maintain the confidentiality of your contact with us.
Your visits to the Student Counseling Center are CONFIDENTIAL. New York law prohibits our revealing the identities of students we see unless we feel they are a danger to themselves or others.
News & Contact Information
To make an appointment on any campus call 914-888-5150 or email CounselingCenter@shunda2sche.com.
*Our email and phones are not monitored continuously. If you are experiencing a mental health emergency, call security: 914-674-9999 (if on campus), dial 911 or go to the nearest emergency room
In case of an emergency, call 911 or go to your local Emergency Room.
If you are on campus, you can call security: 914-674-9999.
National Suicide Prevention Hotline, staffed by trained counselors 24/7: 988
You may also call a regional 24 hour crisis hotline associated with local mobile crisis units, mentioned below. These numbers are not associated with Mercy College.
- Department of Community Mental Health- Westchester Crisis Prevention and Response Team (914) 925-5959
- Westchester Medical Crisis Team (914) 493- 7075
- Manhattan, Brooklyn, Bronx, and Queens
- NYC Well: (888) 692-9355
Student Counseling Center Hours & Contact Information
The Student Counseling Center will be offering appointments in-person and virtually. Appointments are available Monday to Friday, 9a.m. to 5p.m.
Mercy University has also partnered with BetterMynd, an online therapy platform for college students, with services available 7 days a week with evening and weekend appointments available.